{"id":1304,"date":"2018-11-28T02:57:51","date_gmt":"2018-11-28T02:57:51","guid":{"rendered":"http:\/\/olmonitorblog.azurewebsites.net\/?p=1304"},"modified":"2021-04-07T22:20:51","modified_gmt":"2021-04-07T22:20:51","slug":"getting-pass-ssh-prompts-in-ol-monitor-macro","status":"publish","type":"post","link":"http:\/\/olmonitorblog.azurewebsites.net\/?p=1304","title":{"rendered":"Getting past SSH prompts in OL Monitor macro. “Stringwait has timed out”"},"content":{"rendered":"

Previous versions of Smarterm had a pretty involved series of steps<\/a> to save the SSH connection password.\u00a0 This appears to be gone in recent versions and we are presented with a new step in the login process:
\n\"\"
\n\"\"<\/p>\n

So what a lot of people are running into is that the macro will hang up at this point and you start getting errors like
\n“Stringwait has timed out 4 times. Retrying”, “Loops exceeded, aborting.”, and\/or “OL >Report menu loop: timeout”.<\/p>\n

The prompt will be different for your server.\u00a0 The workaround to this is to use the custom prompt\/reply feature<\/a> in OL Monitor settings.\u00a0 To resolve the issue:<\/p>\n

    \n
  1. Let the macro run to the point where it hangs up as above.<\/li>\n
  2. Copy the prompt text Ex: “<ALAB>@<laklabtemp>’s password: “<\/li>\n
  3. Paste the text into the custom prompt box in OL Monitor settings<\/li>\n
  4. Type in the password in the custom reply box in OL Monitor settings<\/li>\n<\/ol>\n

    \"\"<\/p>\n

    The macro should reload with the new settings after about 10 seconds but you may still need to close OL Monitor and restart to get the macro working.<\/p>\n

    Still having issues?:<\/strong><\/p>\n

    You can try closing OL Monitor.
    \nOpen Smarterm by itself on the machine.
    \nCreate a new SSH session to the Sunquest server.
    \nTry to connect, and it will prompt you with the User and Password.
    \nAt some point during this, you will be asked to accept the RSA fingerprint to the known HOSTS file, click Yes to all.
    \nSee if you can get logged into Sunquest after all this and get to the FUNCTION prompt.
    \nIf you can, you don’t need the patch probably and adding that RSA to HOSTS may fix your problem.
    \nIf you cannot, and the cursor just hangs and freezes, you need the     patch<\/a>, maybe even need Smarterm 2016 since the patch may or may not work on previous versions.<\/p>\n

    Still not working?:<\/strong>
    \nInstead of putting the password prompt and reply into the custom login box, put the UserID prompt and reply:
    \n\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

    Previous versions of Smarterm had a pretty involved series of steps to save the SSH connection password.\u00a0 This appears to be gone in recent versions and we are presented with a new step in the login process: So what a lot of people are running into is that the macro will hang up at this<\/p>\n

    Continue Reading…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[81,91,1],"tags":[],"_links":{"self":[{"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts\/1304"}],"collection":[{"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1304"}],"version-history":[{"count":6,"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts\/1304\/revisions"}],"predecessor-version":[{"id":1362,"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts\/1304\/revisions\/1362"}],"wp:attachment":[{"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1304"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}