{"id":303,"date":"2016-05-04T16:16:39","date_gmt":"2016-05-05T00:16:39","guid":{"rendered":"http:\/\/ericainsworth.com\/olmonitor\/blog\/?p=303"},"modified":"2018-12-06T23:51:08","modified_gmt":"2018-12-06T23:51:08","slug":"ol-monitor-overseer","status":"publish","type":"post","link":"https:\/\/olmonitorblog.azurewebsites.net\/?p=303","title":{"rendered":"Ol Monitor OverSeer"},"content":{"rendered":"<p>Previously only mentioned in the <a href=\"http:\/\/us1.campaign-archive1.com\/?u=2b1b01defc2a1b7e3212a7744&amp;id=cfd46137fe\">Spring 2013 newsletter<\/a>, OverSeer takes more of a hammer approach to OL Monitors having issues.\u00a0 Recently (OverSeer versions 1.0.5 and above) OverSeer has been refactored and a number of issues fixed.\u00a0 OverSeer can be useful if you have an OL Monitor that crashes occasionally and just needs a restart.\u00a0 Although it\u2019s best to get with the programmer and solve the issue, OverSeer can keep the lights on in the meantime.\u00a0 In addition OverSeer can send OlProcessLog debug files and diagnostic information automatically thus saving you time and effort during troubleshooting.<\/p>\n<p>Features:<\/p>\n<ul>\n<li>Monitors Ol Monitor.\u00a0 Several items are watched to determine whether Ol Monitor has frozen or just isn&#8217;t working.<\/li>\n<li>If Ol Monitor continues to appear stuck, it can shut it down and restart it and, if you enable the option, email a status report.<\/li>\n<li>Checks for it&#8217;s own updates, and also checks for Ol Monitor updates.\u00a0 If you choose to update Ol Monitor it launches the updater for you.<\/li>\n<li>Keeps out of the way, minimizes to the system tray, and any message boxes that pop up will close themselves after 10 seconds or so.<\/li>\n<li>If you are having trouble getting the OlProcessLog.txt file to me you can click the \u2018Email Now\u2019 button and it will encrypt and attempt to send the file.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" src=\"http:\/\/gallery.mailchimp.com\/2b1b01defc2a1b7e3212a7744\/images\/overseer1.jpg\" width=\"493\" height=\"203\" \/><\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-534 size-full\" src=\"\/wp-content\/uploads\/2016\/05\/image-1-1.png\" alt=\"\" width=\"737\" height=\"417\" srcset=\"\/wp-content\/uploads\/2016\/05\/image-1-1.png 737w, \/wp-content\/uploads\/2016\/05\/image-1-1-300x170.png 300w, \/wp-content\/uploads\/2016\/05\/image-1-1-700x396.png 700w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/p>\n<p>In the grid you can see 5 items that can be monitored.<br \/>\nThe Status column is a quick indicator of whether the item has recent activity.<br \/>\nWhen you start OverSeer do not be alarmed if you see red in the Status column.\u00a0 Give it a minute to do it\u2019s checks.\u00a0 OverSeer does it\u2019s best to stay low-key and not do too many things at once.<\/p>\n<p>At this point all OverSeer isn\u2019t going to do anything.\u00a0 If you want it to monitor one of the items you must enable them.<br \/>\nClick on any item to see it\u2019s settings.\u00a0 (I suggest OlMonitorLive to start):<br \/>\n<img loading=\"lazy\" class=\"alignnone wp-image-544 size-full\" src=\"\/wp-content\/uploads\/2016\/05\/image-2-1.png\" alt=\"\" width=\"694\" height=\"157\" srcset=\"\/wp-content\/uploads\/2016\/05\/image-2-1.png 694w, \/wp-content\/uploads\/2016\/05\/image-2-1-300x68.png 300w\" sizes=\"(max-width: 694px) 100vw, 694px\" \/><br \/>\n<strong>Take action<\/strong>: This means that the item will be restarted if applicable.\u00a0\u00a0 So if OlMonitor stops updating (freezes, crashes, etc.), OverSeer will attempt to close and restart it.<br \/>\nFor the Smarterm items it will do the same for Smarterm.<br \/>\nOlMonitorLive is a little better than OlMonitorProcess alone, since it can also detect when OlMonitor is running but has frozen.\u00a0 (In previous versions of OverSeer you needed to have them both enabled to restart OlMonitor).<br \/>\nOlMonitor sends a \u2018still alive\u2019 status about every 60-120 seconds, so set the thresholds above 120.<br \/>\nGenerally we don\u2019t really want OverSeer to step in too soon on any item, because sometimes OlMonitor may be busy processing a long log.\u00a0 Smarterm may take a long time to capture a long log, or sometimes the Sunquest server is bogged down during a backup or peak times.\u00a0 Finally another process on the machine (such as a periodic virus scan) can slow the pc to a crawl and make OlMonitor take a long time.<br \/>\n<strong>Send report<\/strong>:\u00a0 When you are having issues with an Ol Monitor it can be a pain to get on the pc and send the OlProcessLog file.\u00a0 You can get a report sent when the item exceeds the threshold.\u00a0 OlMonitor info in the reports is encrypted.<br \/>\nPlease note it\u2019s still likely the automatic email report will be blocked by the firewall.\u00a0 Also you need to check with your IT department before enabling reporting.<br \/>\nThere are several security features you can enable to prevent\/protect PI in Ol Monitor logs:\u00a0 <a href=\"http:\/\/olmonitor.com\/ManualM\/module_15.htm\">Logging and security features<\/a><\/p>\n<p><span style=\"font-size: small;\">Other item recommendations:<\/span><\/p>\n<table border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"1\">\n<tbody>\n<tr>\n<td valign=\"top\" width=\"213\">Item:<\/td>\n<td valign=\"top\" width=\"186\">Description:<\/td>\n<td valign=\"top\" width=\"179\">Recommendation:<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"229\">SmartermProcess<\/td>\n<td valign=\"top\" width=\"200\">Monitors whether the StOffice.exe process is running.\u00a0 Can restart if Take Action is enabled.<\/td>\n<td valign=\"top\" width=\"202\"><u>Probably redundant<\/u>: Ol Monitor itself already keeps close tabs on Smarterm and can close and restart it.\u00a0 If OlMonitor is having trouble launching Smarterm you can try the <a href=\"http:\/\/olmonitor.com\/ManualM\/window_7_1.htm\">Alternative ST Launch<\/a> option.<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"226\">OlMonitorProcess<\/td>\n<td valign=\"top\" width=\"200\">Monitors the OlMonitor.exe process.\u00a0 Can restart if Take Action is enabled.<\/td>\n<td valign=\"top\" width=\"212\"><u>Probably redundant<\/u>:\u00a0 OlMonitor Live item is usually better.\u00a0 But if OverSeer is having trouble reading settings info this one is better.<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"224\">NewCapturedLog<\/td>\n<td valign=\"top\" width=\"199\">Checks the OlMonitor log folder for new file creation periodically.<\/td>\n<td valign=\"top\" width=\"216\"><u>Probably overkill<\/u>: This is just another option to monitor activity that hasn\u2019t found a good use case yet.<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"223\">SmartermStatus Updated<\/td>\n<td valign=\"top\" width=\"198\">Checks the active settings location (registry or ini), for status update from Smarterm macro.<\/td>\n<td valign=\"top\" width=\"217\"><u>Could be useful: <\/u>Ol Monitor keeps tabs on Smarterm already so there\u2019s probably no use in enabling this item.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You can try it out here:<br \/>\n<a href=\"http:\/\/www.synapsonic.com\/OlMonitorOverSeer\/publish.htm\">http:\/\/www.synapsonic.com\/OlMonitorOverSeer\/publish.htm<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Previously only mentioned in the Spring 2013 newsletter, OverSeer takes more of a hammer approach to OL Monitors having issues.\u00a0 Recently (OverSeer versions 1.0.5 and above) OverSeer has been refactored and a number of issues fixed.\u00a0 OverSeer can be useful if you have an OL Monitor that crashes occasionally and just needs a restart.\u00a0 Although<\/p>\n<p><a class=\"moretag\" href=\"https:\/\/olmonitorblog.azurewebsites.net\/?p=303\">Continue Reading&hellip;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[21,91],"tags":[],"_links":{"self":[{"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts\/303"}],"collection":[{"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=303"}],"version-history":[{"count":1,"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts\/303\/revisions"}],"predecessor-version":[{"id":554,"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/posts\/303\/revisions\/554"}],"wp:attachment":[{"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=303"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=303"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/olmonitorblog.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}